How to Identify a PS5 HDMI Port Fault

Check step by step whether black screen, signal loss and image tearing are caused by the HDMI socket.

If your PS5 powers on but there is no image on the TV, one of the first suspects is the HDMI port.

If your PS5 powers on but there is no image on the TV, one of the first suspects is the HDMI port. Bent, broken or oxidized pins inside the port can interrupt video transmission.

For an initial check, try a different HDMI cable and a different TV input. If the issue persists, the port may have physical damage. This fault is common especially on devices where cable insertion and removal is forced.

The proper solution is professional desoldering and re-soldering, or complete replacement of the port. Temporary contact-based fixes often fail again shortly after. Post-repair image tests should always be completed.

For a similar issue, you can create a service request directly.

Service Request